Returns
À chacun sa patate- everyone has different tastes! In case you are not completely in love with your Dodjivi products, you can request a refund within 30 days of the invoice date. All you need to do is send us an e-mail at info@dodjivi.com, telling us the reason for your dissatisfaction. The shipping cost of returning the item must be covered by you, which is non-refundable. The refund is issued as soon as we receive the item, and the cost of return shipping will be deducted from your overall refund amount.
Prices
Note that all prices will be charged in canadian dollars. Prices in foreign currencies are approximative and you may be charged a fee by your credit card provider.
Shipping FAQ
Yes, we ship worldwide. Please note shipping across borders may incur additional custom fees/duties which you will be responsible for.
Once we receive your order, it will be processed a shipped within 1-2 days.
Ooo la la! We know how exciting it is to receive a new package! When we ship out your package, an email will be sent to the email address that you provided when placing the order. You will find a clickable tracking number that will tell you exactly where your package is and its status. If you are having trouble viewing the information, feel free to contact us and one of our customer care experience representatives will be pleased to assist you.
We accept VISA, Mastercard, American Express credit cards and PayPal.
Yes, we for sure do and we would love to hear from you! Please visit our wholesale page for further details or email us info@dodjivi.com.
